GOAL: TO SOLVE PROBLEMS WITH PREVIOUS VENDOR
We worked with a local distributor on a machine-applied label item that he was producing with a different vendor. The distributor was having several quality problems and was looking to move the order to a vendor who could eliminate those issues. We developed a customized checklist and quality control process specific to this item. We have been running this order for over a year now without issue.
GOAL: TO IMPROVE QUALITY OF PRODUCT
We worked with a distributor who had a specialized preprinted check program with a mail house. They were having a lot of problems with offsetting and dry time, so we offered to produce the orders with UV drying on both front and back. This move allowed us to earn the business, and solved several problems for the end user. The ink was cured immediately using our UV technology, allowing the forms to be imaged as soon as they were received by the end user. The UV drying also resulted in sharper color without offsetting.
GOAL: TO EARN NEW BUSINESS
We started working with a local distributor who wanted to earn new business from a large local company. Representatives from the end company met jointly with us and our distributor. Together, we toured our facility, and the end company was pleased with the results. We proceeded to set up the artwork and run some test forms. During the test process, we decided to invest in some new equipment to provide a higher quality barcode on the end product. We also recommended a change in paper stock to save money. The end company ended up awarding us the business, and we have now been producing large volume orders for them for over several years.
GOAL: TO RESTORE CONFIDENCE
A distributor came to us with a unique label, matte with a spot gloss pattern overlay. The order had been produced by a different vendor, but the ink started chipping off the bottles once the label was applied. The original vendor remade the labels with their proposed solution and it was supposed to be better but had the same disappointing result. The distributor reached out to us and after a couple of meetings, we had a detailed analysis of the label and a proposed solution to the problem. We produced samples at no charge for our distributor to show their client. The end result was a much more durable label achieving this same tricky design all at a very competitive price point. The end client placed an order with this new alternative and, in the words of our distributor: “Thanks to Royal, I feel confidence has been restored.”
GOAL: TO CUT COSTS
A local distributor had a large program established with a marketing company to provide them with materials. They were looking for ways to cut costs. We were able to streamline their processes in down, and therefore we were able to capture the business. Our suggestions included changing to a select list of standard inks, and redesigning the artwork to include lockup. Our full prepress department handle and modify their artwork as necessary to keep the layout and color consistent.